Refund and Returns Policy of Cartfineglasni Sports Store
Effective Date: March 6, 2025

Welcome to Cartfineglasni Sports Store! We are committed to providing our customers with the best shopping experience. If you are not completely satisfied with your purchase, our Refund and Returns Policy outlines the terms and conditions for returning items and requesting refunds.

1. Eligibility for Returns

We offer a 30-day return policy, meaning you have 30 days from the date of delivery to request a return. To be eligible for a return:

  • The item must be unused, in its original packaging, and in the same condition as when received.

  • Proof of purchase (receipt or order confirmation) is required.

  • Returns must be initiated through our customer service team at info@cartfineglasni.com.

  • Items that are damaged due to misuse, improper handling, or wear and tear are not eligible for return.

2. Non-Returnable Items

Certain products cannot be returned for hygiene and safety reasons, including:

  • Used gym accessories (e.g., gloves, resistance bands, yoga mats).

  • Digital or downloadable products.

  • Items marked as final sale.

  • Customized or personalized fitness equipment.

3. Return Process

To initiate a return, follow these steps:

  1. Contact our support team at info@cartfineglasni.com with your order number and reason for return.

  2. Once approved, you will receive a Return Authorization Number (RAN) and return shipping instructions.

  3. Pack the item securely and include the original receipt.

  4. Ship the item to the address provided by our support team.

  5. Once received and inspected, we will notify you about the approval or rejection of your refund.

4. Refund Policy

  • Approved refunds will be processed within 5-10 business days to your original payment method.

  • If your refund is delayed, check with your bank or payment provider, as processing times may vary.

  • Original shipping charges are non-refundable.

  • If the return is due to a defective or incorrect item, we will cover the return shipping costs.

5. Exchanges

We allow exchanges only for defective or damaged items. If you need a replacement, contact us at info@cartfineglasni.com within 15 days of receiving your order. The defective item must be returned before a replacement is issued.

6. Cancellation Policy

  • Orders can be canceled within 24 hours of placement if they have not been processed for shipping.

  • Once an order has been shipped, it cannot be canceled.

7. Shipping Costs for Returns

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service to ensure we receive your returned item.

  • Cartfineglasni Sports Store is not responsible for lost or damaged returns due to shipping carriers.

8. Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately at info@cartfineglasni.com with photos of the product and packaging. We will arrange a replacement or refund as needed.

9. Contact Information

For any inquiries about our Refund and Returns Policy, please reach out to us:

We appreciate your business and are here to assist you with any concerns regarding your purchase.

Cartfineglasni Sports Store
https://cartfineglasni.com